Connecting customers
to their energy data.
GridX Ignite connects utility data to customer experiences such as the Apple Home app through secure, scalable integrations. It helps utilities provide trusted rate and usage information through the apps and devices customers already use, while reducing the effort required to connect to those experiences.
The Gateway to Connected Energy Experiences
Features
Bring trusted utility data into the digital experiences customers already use.
Meet Customers Where They Already Are
Provide trusted rate and usage information through familiar digital experiences.
Simplify Platform Integration
Reduce the effort required to connect existing utility systems and data to new customer experiences.
Keep The Utility Central
Preserve the utility as the trusted source of rate, usage, and account information across new customer experiences.
Built For An Evolving Ecosystem
Designed to support additional consumer energy platforms and experiences over time.
Benefits
Built for utility integration and customer engagement
Reach customers with relevant rate and usage information to help them better understand their energy use and make more informed choices.
Support authentication, consent and controlled data exchange between utilities and consumer platforms.
Harness a purpose-built integration layer to extend utility data into consumer energy platforms, reducing the need to build and maintain each connection independently.
Gain visibility into customer connection activity, adoption trends and how customers are engaging over time.
GridX and Apple Bring Electricity Data and Insights to Southern California Edison Customers
GridX Ignite enables SCE customers to access and better understand their electricity usage through the Apple Home app. Customers can now better understand how and when they use energy, explore how that usage aligns with their rate plan, and make more informed decisions about their consumption.
Lead the next generation of customer energy engagement
GridX simplifies how utilities connect their systems and data to the apps and devices consumers already use, reducing integration complexity and IT effort while keeping the utility at the center of the customer relationship. Built on GridX's expertise in utility rates, data and implementation, GridX Ignite gives utilities a practical path to engaging their customers through new digital experiences.
Curious for more?
Let’s talk.