The One, True Rates, Platform

The One True Rates Platform

We make it easy for utilities and their customers to know the exact value of clean energy choices. We are the catalyst for our clean energy future.

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Modern Rates for All
TOU Transitions

Modern Rates for All

Despite the benefits of TOU rates, too few people are on them. We bridge that gap to achieve clean energy and decarbonization goals.

Simplify the Complex
Millions of Calculations

Simplify the Complex

We calculate millions of bills in real-time across any rate to tell customers, within penny-level accuracy, the cost impact of their decisions.

Influence Behavior
Millions of Customers

Influence Behavior

Engage and educate customers about what the new rates mean for them. Help them understand how their behavior will impact the cost of energy and ways to save.

Millions of Scenarios

Personalize Insights

Tailor communications to people’s individual needs. Are they charging an EV? Do they have solar? Are they considering these or other clean energy technologies?

1

True rates platform

25 m

Meters under contract

500

Tariffs modeled and validated

18 m

Bills calculated each day

Model

Rate Design & Analytics

Rate Design & Analytics
Rates done right

Rates done right

Deliver our clean energy future by building, testing and implementing modern rate structures.

Whole population analysis

Whole population analysis

Identify how a proposed rate change will impact each and every one of your customers to ensure none are unfairly impacted.

Influence

Customer Marketing & Conversion

Customer Marketing & Conversion
Actionable insights for busy people

Actionable insights for busy people

Influence behavior by communicating with certainty the impact of your customer’s clean energy decisions in dollars and cents.

The flexibility you need

The flexibility you need

Use APIs to include bill impact insights in utility direct mail, email, MyAccount pages, IVR and mobile apps, and in third-party engagement platforms.

Advise

Customer Service

Customer Service
Support for your largest accounts

Support for your largest accounts

Provide KAMs the ability to instantly discover the optimal rate for their most strategic accounts and perform scenario and usage-based cost analyses in real time.

Peace of mind for residential customers

Peace of mind for residential customers

Enable CSRs to perform ad hoc rate analyses in real time so they can quickly and effectively answer questions about rates, related costs and the impact to their bill.

Enhance

Add-on Billing

Add-on Billing
A modern billing approach for complex rate structures

A modern billing approach for complex rate structures

Support customer information systems with cloud technology that allows you to effectively bill modern rates.

Take the guesswork out of processing unbilled revenue

Take the guesswork out of processing unbilled revenue

Use smart meter data to precisely calculate the amount of energy purchased by customers between their bill cycle date and the end of the month.

Scale

The Enterprise Rate Platform for Modern Utilities

The Enterprise Rate Platform for Modern Utilities
The Utility Rate Lifecycle

The Utility Rate Lifecycle

Accurately design, implement and measure modern rate structures. More effectively drive customer adoption, evaluate their performance, and quickly operationalize the billing process.

“It’s very easy to throw up our hands and just say we’re going to live with five rate engines. We’d like to have just one rate engine for online, email or direct mail, modeling ALL of our rates. GridX got us there.”

Anh Dong

Senior Manager, Pricing Products, PG&E

“GridX’s complex calculations help our customers really understand not only what they’ve done in the past in terms of consumption but where they are headed looking forward in terms of a forecast.”

Matthew McRitchie

Product Experience Manager, Consumers Energy

Translate the impact of clean energy decisions into dollars & cents

We accurately design, implement and market modern rate structures, increase investment in sustainable technologies and manage the complex billing needs of the distributed grid.

Design
Analyze
Empower
KAM & CSR
Calculate & Balance
GridX
Create modern rate plans that incentivize customer behavior, enhance grid reliability and get more clean energy tech into homes and businesses.
Run full-population, billing quality analytics on your current and proposed rate scenarios.
Embed highly accurate cost insights into existing utility marketing content, or leading third-party engagement tools.
Provide key account managers and customer service reps with real-time, accurate insights to help residential and business customers get on the right rate.
Simplify the complexity of billing modern rates and calculating unbilled revenue with an add-on engine that automates otherwise manual processes.

There is no single approach to achieving our clean energy vision

That is why GridX works on top of any customer information system (CIS). We pull data from any meter and support every customer class. We partner with any DER provider. We make it easy for utilities to implement modern rate plans.

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Are rates part of your clean energy strategy?

Are rates part of your clean energy strategy?