Advise
Customer Service
Give customer-facing teams instant access to tools that get homes and businesses on the right rate.
Perform bill and cost analysis in real time
View of accounts
Bill projections within +/- $0.03
Bill scenarios calculated in less than 1 second
Deliver Actionable Insights in Real Time
Support For All Customers
Instantly discover the optimal rate for residential and business customers through scenario and usage-based cost analyses.
“GridX’s complex calculations help our customers really understand not only what they’ve done in the past…but where they are headed looking forward.”
Matthew McRitchie
Product Experience Manager, Consumers Energy
Spend More Time Making Customers Happy
Web-based Analytics Tools
Let your KAMs and CSRs spend less time accessing systems and crunching numbers and more time assisting their accounts and customers.
Take a Deeper Dive
How green hydrogen could be the go-to fuel for the energy transition
The push for long duration storage
Preparing the grid for millions more electric cars
Analyze the Cost Impacts of Behavior Change
Insights Customers Can Trust
Know the exact cost impact of upcoming rate and tariff changes on every key account and provide homeowners with bill comparisons, forecasts and impacts of their decisions.
APIs
getSummary
Rate analysis results summarized over desired period.
billForecast
Bill calculation for the current bill cycle including the to-date and forecasted amounts.
billCompare
Insights into how and why customer bills fluctuate over time.
