gridx
Empower
Personalized Rate Marketing
GridX’s rate and bill analysis APIs deliver insights to customers on the impact of their clean energy decisions
Increase adoption of advanced rates and clean energy products
Flexible
GridX provides a dependable, flexible, and efficient billing system that can handle hundreds of different electric rates and rapidly and correctly calculate thousands of account bills.
Insightful
GridX uses smart meter data to execute authentic and theoretical billing, spanning all rates and tariffs for every customer. We work to help customers shift their energy usage to the most energy-efficient hours to help them save money.
Motivating
At GridX our messaging is simple. We want to make it easier for customers to save money while utilizing their distributed energy resources (DERs) in order to help our planet and the people on it.
Compare Rates
Scenario-Based Bill Impacts
GridX communicates with great accuracy how eligible rate plans and clean energy technologies, like electric vehicles (EVs) and solar, will financially impact individual customers.
On-Demand Insights
Support a large variety of pre-calculated and real-time what-if cost and rate analyses by employing both historical and actual usage, as well as behavioral data.
“In the new world of time varying rates, EVs and solar, the next logical step for improving customer satisfaction is helping customers understand the financial implications of the choices available to them, including time varying rates, EVs and solar.”
James Riley
Board Member, Utility 2030 Collaborative
Get Customers Attention
Embedded Insights
Seamlessly embed different types of cost and usage analysis in utility MyAccount pages, IVR, mobile apps, and other marketing tools, as well as third-party engagement platforms.
Personalized Marketing
A clear marketing strategy based on personalized experiences can aid in increasing enrollment in new rates and programs.
Take a Deeper Dive
Complex Rate Analytics Research Report
Extreme weather events are speeding up grid resiliency efforts
Severe storms are fast-tracking grid resiliency projects
Why environmental messaging isn’t connecting with utility customers
Survey highlights limits of green messaging
Ensure Insights are Correct
Accuracy SLAs
Use smart meter data to calibrate findings against utility billing systems to ensure the accuracy of hypothetical calculations. This helps individuals and businesses reach their energy goals, regulate power use more effectively, and find producers who share their views on energy efficiency.
Key Features
Consistency Across Channels
By providing consistency throughout our data and analyses, we can avoid confusion and maximize response time.
High-Quality Analytics
Personalized insights that utilities can stand behind and customers can trust, giving each customer peace of mind in what to expect.
Seamless Integration
Create the best experience across all customer-facing applications.
APIs
Rate Comparison API
Leverage customers’ historical interval data, current attributes, and the latest rates to provide a forward-looking cost comparison across all eligible rates and programs.
Calculate API
Provide a real-time rate comparison to simulate customer behavior changes (e.g., load shift and load shed) and DER adoption (e.g., solar and EVs).
billForecast API
Give customers their energy costs incurred to date and what they should expect to pay on their next bill.
Cost API
Calculate energy costs on a per-interval basis, using the customer’s rate and historical consumption to communicate how their energy use over the course of a day, week, and month impacts their bill.
Describe Tariff API
Deliver a detailed overview of the rates and programs customers are eligible for.
Electric Utility Rate Marketing FAQ
Here are answers to common questions about GridX Empower. If you don’t see an answer to your question here, contact us.
GridX Empower allows providers to communicate highly accurate cost data to the customer through APIs. Rate and bill analysis APIs help customers see the real-world impact of clean energy use.
Our integrated solutions link the customer with personalized analysis and incentives to help shift demand out of the peak and make energy consumption choices that are cleaner.
An application programming interface (API) allows applications to interchange data and functionality in a simple and safe way.
This kind of programming has a set of defined rules that permit independent applications to communicate with one another. APIs are a mediator that controls data transfers between systems. This enables organizations to open their functionality and application data to outside third-party partners.
GridXAPIs aid in delivering detailed summaries of rates and programs customers are eligible for, improving the customer experience through optimization.
Bridging the divide between innovation and cost is one of the biggest issues to address in order for the widespread success of clean energy in the future.
Time varying rates can help usher in more affordable and efficient programs. Implementing these complex rates and innovative programs can not only help cut costs for utilities, but also help ensure product offerings are delivering value, easy to grasp, and cost-effective.