Exceed Expectations During Rate Transitions

A Playbook: How Digitized Rates Help Utilities Decarbonize, Eliminate Silos and Improve Customer Centricity

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Summary

Summary

There is a rising emphasis on using rates to shift demand and meet the needs of a distributed grid. In this Playbook, discover how PSEG Long Island exceeded expectations with its rate-modernization initiative.

Digitizing rates in an Enterprise Rate Platform is a necessary way for utilities to keep up with the impact of increased electrification, shift demand and increase adoption of the time-varying rates we need to decarbonize. Digitizing the end-to-end process of the rate lifecycle simplifies and improves utility rate design, analysis, marketing and billing.

Digitized rates, built on a common Enterprise Rate Platform, allow utilities to collectively design, test, market, and bill complex rates.

This playbook explores how utilities can leverage many of the capabilities of an Enterprise Rate Platform to digitize their modern rate structures. By doing so, they will be able to:

  • Meet decarbonization mandates
  • Effectively develop and implement modern rate structures
  • Improve customer-centricity and satisfaction

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