A key challenge is customer engagement—while 62% of U.S. residential customers have access to time-of-use (TOU) rates, only 7.3% are enrolled. The paper highlights how Enterprise Rate Engines (EREs) can streamline rate design, improve customer education, and enhance billing transparency. Find out how utilities have successfully implemented an ERE to optimize pricing, model customer impacts, and encourage participation in energy programs.

Learn actionable insights for utility leaders on how to enhance customer engagement, meet decarbonization targets, and implement flexible, data-driven rate structures. Gain a comprehensive understanding of the role rates play in shaping energy consumption and how software solutions like an EREs can revolutionize utility operations.